Treatment FAQs

Q. What should I wear for treatments?

A. For most treatments it will be appropriate for you to wear your underwear or swimwear under a robe.

For very messy treatments we provide the latest fashion in paper disposable underwear, so as not to ruin yours!

For some specialised natural therapies like Shiatsu, loose, comfortable clothing is most appropriate.

Q. I like very firm massages, how do I ensure I receive them?

A. The most assured way of receiving firm massage is to request a male therapist and state you want a firm massage. If you are not prepared to have a male therapist, please advise us before arrival that you wish firm massage and we will endeavor to provide for your needs.

Our style of massage for inclusive treatments is based on Swedish style relaxation and therefore if you are used to manipulation or no hands sports techniques, it may feel disappointingly light.

For the lovers of firm massage with a very unique twist we recommend: Sports Therapy Massage, La Stone Therapy, Lava Shells Massage and Balinese Massage or our Elemis therapists or our Elemis Therapists for the Elemis Deep Tissue Massage.

Q. Can I upgrade my inclusive treatments to specialised treatments and/or exchange my inclusive treatments for something else?

A. There may be some upgrades that can be applied to your inclusive treatments at an additional cost. We can exchange some inclusive treatments, particularly if they clash with other specialised treatments that you may have already booked or if it is due to a medical reason.

Please contact our Treatments Advice Line on 01664 433043 if you require further information.

Q. I want to do certain fitness classes, how do I make sure my treatments do not clash with them?

A. Telephone or email your fitness requests to our Treatments Administration Department at least 14 days prior to arrival. A suitable programme accommodating both fitness and treatments will then be arranged for you.

NB: Click here for a sample of our fitness timetable and class descriptions

Q. Can you email me my Treatment schedule?

A. We are unable to confirm schedules in writing or via email as they are subject to change. We recommend you talk to one of our friendly Treatment Advisors on 01664 433043 who will make it their mission to achieve your requests.

Q. Between what hours will my treatments be scheduled?

A. Treatments are offered between 9.00am – 7.30pm daily. Your treatments will be booked between these times in advance of your arrival. Please contact us if you have any specific requirements.

Q. Can I book a treatment without a day booking or overnight accommodation?

A. Unless you are a Country Club member, you will need to have a day or residential booking.

Treatment Do's and Don'ts

We have compiled these snippets of advice to help you to plan your visit so that you really make the most of every hour with us.

Do........

Look at our Treatment Special Offers that could save you money.
Check out our All In One treatments - they are better value (up to 30% off) and one longer treatment gives you relaxation benefits and more time to enjoy other facilities.
Drink plenty of water in between your treatments, using the spa facilities and your activities. We suggest 6 to 8 glasses per day.
Plan to exercise before a massage rather than afterwards to gain the full benefit.
Book a full body exfoliation before a self tan or going on holiday to the sun as it will make your tan last longer.
Use the heat facilities i.e. sauna and steam rooms prior to a massage as it will help relax your muscles before the treatment commences.

Don't........

Forget to leave time in between your treatments for relaxation. Rushing about from appointment to appointment is not the best way to chill!
Deny yourself a sleep if you feel like it - closing your eyes and drifting away every now and then will be sure to recharge your batteries - that's why you are here at Ragdale!
Worry about asking for advice or assistance if you are not sure about anything to do with your treatments - our staff are here to help.

If you require any further information, please do not hesitate to contact our Treatments Advice Line on 01664 433043.

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